If you work in manufacturing, sooner or later you will find someone who claims that lean manufacturing is all about Zero Defects. Or Zero Inventory. Or Zero Lead Time. Or Zero Whatever. This is bollocks! Zero Defects was a management fad from the 1960s that pops up regularly every now and then again. In this post we will look at what Zeros there really are in lean manufacturing – if any.
History
Consistency at Toyota – The Board of Directors of the Toyota Motor Company
The Toyota Motor Company (TMC) is one of the most well-managed firms in the world. Among multinational corporations, it is probably the most famous one. Since its founding in 1937, TMC has continuously improved. The question is, how did Toyota do that? What does Toyota do differently from other companies, who stumble from one problem into the next? I believe the corporate culture and style start with the behavior at the top. Hence, in this post I will look at the board of directors of TMC in more detail.
Hell is Other People – Workplace Conflict between Managers and the Managed
Throughout the history of industry, there has been a constant conflict between managers and subordinates. For some reason, we just don’t get along well with each other. Or, as philosopher Jean-Paul Sartre phrased it, “Hell is other people.” In fact, large advances in mechanization and automation were due to managers wanting to take power away from workers or to get rid of workers altogether.
Internal Threat to the Toyota Production System Due to New Hiring Practices
Toyota with its Toyota Production System is the archetype of lean manufacturing, which also makes it to one of the most successful companies on earth. This success is due to outstanding cooperative management at Toyota; however, recent changes in hiring practices threaten the Toyota Production System.
The Tale of Taylor and Gilbreth
Modern workplace management undoubtedly started with Frederick Winslow Taylor (1856–1915), who almost single-handedly created modern industrial management. He was the first to measure industrial work and apply the results to improve efficiency. Even so, efficiency was greatly improved by Frank and Lillian Gilbreth (1868–1924 and 1878–1972 respectively). Unfortunately, Frederick Taylor and Frank Gilbreth were at war with each other. This post looks into the history of how the conflict started, and how Lillian Gilbreth resolved the conflict after their deaths.
Ancient Roman Management Techniques
Ancient Romans already knew how to manage their people. For example, the Drusus Stone monument in Mainz demonstrates the importance of keeping your people both busy and motivated.