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The Limits of Work Standards

Christoph Roser — Tue, 31 Jan 2023 11:00:08 +0000

Work standards are the backbone of continuous improvement because you need a standard to maintain what you have already achieved. But standards are not easy. A standard should explain everything in sufficient detail without being too detailed…and that is a fine line to walk. The key to the problem, but also to the solution, is ... Read more

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Fishbone Diagrams and Mind Maps

Christoph Roser — Tue, 15 May 2018 11:00:09 +0000

A lot of lean problem solving requires creativity. There are many creativity techniques available to help generate ideas for problem solving. In my last post I presented brainstorming, which is a freewheeling creativity technique. In this post I will show you some creativity techniques that have a more structured approach. These include mind maps and ... Read more

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JR: Training within Industry – Job Relations

Christoph Roser — Tue, 30 Jan 2018 11:00:23 +0000

Job Relations (JR) is one of the modules of the original Training within Industry (TWI) program. It was actually developed at Harvard using case studies, and for its time was groundbreaking in its idea that leadership can be learned! Like most TWI modules, it is sensible and useful. As with most TWI programs, it is ... Read more

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Heroes, Firefighting, and Corporate Culture

Christoph Roser — Tue, 09 Jan 2018 11:00:47 +0000

Heroes save the day. Heroes turn around the disaster and rescue the puppy from the burning building. Heroes are admired, and everybody wants to be one. Everybody wants a hero when they need one. But what about the people who prevent the need of a hero? What about the people that make sure the disaster ... Read more

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The Lean Mindset – Te & Kaffi in Iceland

Christoph Roser — Tue, 07 Mar 2017 11:00:55 +0000

Lean is my life. Whenever I see someone working, I cannot help but to think about the work from a lean point of view. Every now and then I come across a little gem, where I am just thoroughly impressed with someone’s approach to manage and improve their work. During my winter vacation in Iceland, ... Read more

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Shop Floor Etiquette – Part 2

Christoph Roser — Sun, 25 Jan 2015 11:00:23 +0000

This is the second post of a two-post series on shop floor etiquette (first post here). I find this a very necessary post, as I have way too often observed visitors to the shop floor lacking manners (and occasionally, I may have lacked manners myself 🙁 ). Hence, please do not treat this post as ... Read more

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Shop Floor Etiquette – Part 1

Christoph Roser — Sun, 18 Jan 2015 11:00:09 +0000

There is often a distinct lack of appreciation and good manners toward shop floor employees. Yet, lean manufacturing happens on the shop floor. Not in Excel, not in PowerPoint, not in meeting rooms. As such, you need to become part of the shop floor in order to change the shop floor. For this, you need ... Read more

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Eight Rules for Total Gridlock in the Organization (Video)

Christoph Roser — Sun, 12 Oct 2014 11:00:40 +0000

There is an excellent and highly sarcastic video around by Prof. Dr. Peter Kruse, professor of organizational psychology at the University of Bremen. In this, he describes his Eight Rules for Total Gridlock in the Organization (8 Regeln für den totalen Stillstand). Since these eight rules are quite relevant to the lean change process, I have ... Read more

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