Quality | AllAboutLean.com

The Toyota KPI Dashboard—Quality

Christoph Roser — Tue, 10 Oct 2023 11:00:18 +0000

In this third post of my series on the Toyota dashboard we will be looking in more detail at quality. The quality of Japanese car makers in general and Toyota in particular is quite a bit better than the rest of the world’s. After safety, quality is the second-most-important issue at Toyota, definitely before productivity ... Read more

The post The Toyota KPI Dashboard—Quality first appeared on AllAboutLean.com.

115 Years after the Birth of Joseph Juran

Christoph Roser — Tue, 24 Dec 2019 11:00:32 +0000

On Christmas Eve 115 years ago, Joseph Moses Juran (December 24, 1904 – February 28, 2008) was born. He was a highly respected and very influential quality guru. His work not only helped the United States, but also changed Japan, possibly even more than that of his better-known colleague Edwards Deming. Time to look back ... Read more

The post 115 Years after the Birth of Joseph Juran first appeared on AllAboutLean.com.

How to Deal With Long Delivery Times

Christoph Roser — Tue, 26 Sep 2017 11:00:44 +0000

Lean has a bunch of advanced but good tools for material delivery, like Just in Time, Just in Sequence, and Ship to Line. Using them is much easier on short distances and with short delivery times. Yet, sometimes you just don’t have the option of short delivery times. This blog post deals with the issues ... Read more

The post How to Deal With Long Delivery Times first appeared on AllAboutLean.com.

Pay Attention to Details – Operator Training at Toyota and Scania

Christoph Roser — Tue, 27 Oct 2015 11:00:36 +0000

Often, implementing “lean” means management is picking the latest lean-related buzzword and telling their people to implement it. This is wrong on so many levels. For one, a lean project should always start with a problem, not a solution. On another level, good manufacturing is all about the nitty-gritty details. Both normal operations and improvement ... Read more

The post Pay Attention to Details – Operator Training at Toyota and Scania first appeared on AllAboutLean.com.

The Seven Types of Waste (Muda) – Now with 24 More Types of Waste Absolutely Free!

Christoph Roser — Sun, 08 Mar 2015 11:00:55 +0000

One popular and well-known concept of the Toyota Production System is the elimination of waste, in Japanese also called muda (無駄). It is one of the three evils of manufacturing systems, the others being unevenness (mura, 斑) and overburden (muri, 無理). In this post I would like to go through the details of waste with ... Read more

The post The Seven Types of Waste (Muda) – Now with 24 More Types of Waste Absolutely Free! first appeared on AllAboutLean.com.

Corporate Culture on Quality Starts at the Top – A Small Anecdote on Organizational Blindness

Christoph Roser — Sun, 10 Aug 2014 11:00:17 +0000

Quality starts at the top with management. Top executives like to talk about quality, but employees below usually know very well if the manager only talks the talk or also walks the walk. Words are cheap. Quality (and pretty much everything else that is important) requires attention by management. Of course, the CEO cannot check ... Read more

The post Corporate Culture on Quality Starts at the Top – A Small Anecdote on Organizational Blindness first appeared on AllAboutLean.com.

Culture of Quality – A Comparison of Toyota and GM Recalls

Christoph Roser — Sun, 01 Jun 2014 11:00:08 +0000

One of the main aspects of lean manufacturing is quality. This post discusses the differing attitudes regarding quality in different corporate cultures. In particular, the Toyota brake recalls and the GM ignition recalls are compared. Introduction The world is not perfect. The idea of zero defects is usually unrealistic. Occasionally, even with the best safety ... Read more

The post Culture of Quality – A Comparison of Toyota and GM Recalls first appeared on AllAboutLean.com.

Make Your Plant Tour a Success!

Christoph Roser — Sun, 22 Sep 2013 11:00:07 +0000

There are thousands of things to see during a plant tour. However, if you really want to know how good the plant is, there are a couple of tricks on what to watch during the tour. This post will give you a few quick but reliable metrics to estimate the performance of the plant. Update: ... Read more

The post Make Your Plant Tour a Success! first appeared on AllAboutLean.com.