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The Toyota KPI Dashboard—Human Resources

Christoph Roser — Tue, 31 Oct 2023 11:00:12 +0000

With the KPI groups safety, quality, productivity, and cost, this series on the Toyota KPI dashboard has covered the main topics. However, there is more. Not always but often you can also find a section on human resources (HR) development. Yet, these are usually not KPI, but more organizational topics that may be part of ... Read more

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The Limits of Work Standards

Christoph Roser — Tue, 31 Jan 2023 11:00:08 +0000

Work standards are the backbone of continuous improvement because you need a standard to maintain what you have already achieved. But standards are not easy. A standard should explain everything in sufficient detail without being too detailed…and that is a fine line to walk. The key to the problem, but also to the solution, is ... Read more

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Work Improvement before Equipment Improvement

Christoph Roser — Tue, 05 Oct 2021 11:00:49 +0000

When improving a system, Western engineers love to take the technical approach and to optimize the machines and tools. However, at Toyota this is seen differently. At Toyota, they try to address a problem by first training the people, followed by improving the standards and the layout, before improving the equipment and finally twiddling with ... Read more

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How to Learn Lean

Christoph Roser — Tue, 24 Nov 2020 11:00:46 +0000

Lean manufacturing can help you and your company greatly. But how do you learn lean? Of course, there are plenty of Six Sigma lean black belts and other certificates available online, but do they really make you understand lean? In this post I have some suggestions on how to learn lean. These can befollowed by ... Read more

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JI: Training within Industry – Job Instructions

Christoph Roser — Tue, 23 Jan 2018 11:00:32 +0000

Arguably the most successful module of Training within Industry is Job Instructions, or JI for short. JI has a precise focus on one topic: how to train your workers. The method is very simple and basic but works well. Of course, there are some limitations. The process works well with pretty much any type of ... Read more

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Training within Industry – TWI – Oldies but Goldies

Christoph Roser — Tue, 16 Jan 2018 11:00:08 +0000

Training within Industry – or TWI for short – was a US program during World War II. It significantly improved industrial production and helped the Allies to win the war. While the ideas date to the 1940s, they are still very relevant. In my view, they are pure gold if you have to manage a ... Read more

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A Small Dice Game for the Kingman Formula

Christoph Roser — Tue, 05 Dec 2017 11:00:10 +0000

In a previous post I wrote about the relation between utilization, fluctuation, and waiting time, and its approximation by the Kingman formula. Let me show you a quick and easy dice game where we simulate a supermarket checkout to let participants experience the effect of utilization, fluctuation, and the (worse) combined effect of both. Introduction ... Read more

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Taiichi Ohno’s Chalk Circle

Christoph Roser — Tue, 05 Jan 2016 11:00:19 +0000

One of the famous teaching methods by Taiichi Ohno is the chalk circle. The method itself is simple. A circle is drawn on the shop floor near a point of interest. A disciple is put in the circle and told not to leave it until he is picked up again by the teacher. In this ... Read more

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