Comments on: The Toyota KPI Dashboard—Cost

By: Christoph Roser

Christoph Roser — Tue, 07 Nov 2023 06:11:02 +0000

Hi Mike, the example I looked at did not have delivery metrics (like On Time in Full OTIF)… because they did not need them at that location. It was a shop floor, and they were concerned with making the products. Delivering does happen (and is likely to be tracked by corresponding metrics), but it was not a part of the shop floor operations.

By: Mike Osterling

Mike Osterling — Thu, 26 Oct 2023 01:31:18 +0000

Love your posts Christoph! Question: I don’t see any metrics / KPIs related to service or delivery? What are your insights on how Toyota measures, and visualizes delivery / service?
Thanks!

By: Sid Joynson

Sid Joynson — Wed, 25 Oct 2023 22:53:19 +0000

We must always remember; Dash boards are historic records.
The key to real control is at the action stage of the activities that generate the data that appears on our dashboards.
Standard work is a key element of this control.
It specifies. For any given workplace.
Work sequence. Take Time. Equipment to be employed. Standard WIP. Number of operators.
If we add source inspection with PokeYoke devices; we now have detailed control of Quality, Cost and Delivery. In the workplace.
Within TPS these values are monitored and controlled at the place and time of their occurrence; not after the event in some remote accounts or other support departments.